Use of this websiteYou the customer are deemed to accept the Terms and Conditions of this website by the viewing and using of this website and the ordering of products from Adeniumseeds.co.uk.
JurisdictionThis website is under the jurisdiction of and subject to the laws of the courts of England.
PricingAll prices are shown in UK pounds sterling.
All plant sizes are approximate and are not exact. We try to be as accurate as possible but due to the nature of plants we cannot guarantee the size of any pre-ordered plant due to conditions of nature. If you are not satisfied with any plant that you receive just return it to us within 7 days for a full refund.
DeliveryAll items displayed on our website are in stock unless otherwise indicated ( eg: Items marked for delivery in March). You will be notified if for any reason we are unable to supply the required product and a full refund will be given. Our deliveries are dispatched through Royal Mail, Parcel Force or any other courier company we instruct from time to time. We can only deliver to the address given at the time of the order. We cannot cancel any orders once they have been dispatched. Any orders refused on delivery, returned to us due to attempted delivery and not collected thereafter, or incorrect address details will incur a redelivery/return fee. This fee is equivalent to the postage payable for your order and is payable by payment transfer.
ImportantPlease ensure that the address details submitted are correct and complete with post code/zip code to enable delivery. We cannot be held responsible for non fulfillment of orders due to inaccurate information supplied to us.
Refunds & ExchangesWe do not anticipate returns from our customers as we are satisfied our products are of excellent quality and value for money. Occasionally however, we understand that faults may occur, so providing we are informed of any returns and they are received by us within seven days of delivery we will offer an alternative product of identical description (if available) or we will offer a refund. If you simply change your mind the product must reach us unopened and in original condition within seven days. Please contact us prior to returning any order.
Customer ServiceWe aim to offer a prompt, efficient and courteous service to our customers. If our service or products fall below our high standards and those you would expect from an exemplary company, or if you have any suggestions to improve our website, please leave feedback on our Feedback page. We will contact you in due course, if appropriate.
UK OrdersAll products purchased through this website include postage and packing to the UK mainland address. For clarification purposes this includes delivery to mainland addresses in England, Scotland, Wales and Northern Ireland. This also includes delivery to the Isle of Man and the Channel Islands.
We accept orders from all of mainland Europe but all plant orders are subject to a £7 european plant delivery fee.This must be purchased as an option in the accesories section of the website.Any european plant order that does not include this will be cancelled.
PaymentsOur customers have the option to choose PayPal or credit cards to pay for their orders. To order using credit cards you need to use PayPal and then select the credit or debit card option. You can shop and order safe in the knowledge that all information is encr/yted to ensure its security. We do not have access to your credit card details. All major credit cards are accepted. We now accept payment by Postal Order and personal cheque (UK only) with cheque guarantee card number written on reverse of cheque. We will refuse any order paid by personal cheque without the cheque guarantee number written on the reverse. We do not accept Direct Debit in payment for our products.
We reserve the right to amend, alter or otherwise change our Terms and Conditions without prior notice.
The above Terms and Conditions do not affect your statutory rights.